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Business Evaluation CheckList: Personnel
Staffing, Planning, and Job Description
- Do employees have written job descriptions outlining precisely what they should be doing and when?
- Has employee performance been reviewed recently?
- Have future staffing requirements been considered?
Staff Recruitment and Selection
- Are job requirements carefully planned, with qualifications and experience requirements established?
- Is consideration made as to whether positions can be filled from existing employees?
Orientation
- Is there a written Employee Handbook?
- Are employees aware of work hours, pay procedures, vacation, holidays, sick leave, and absence policies, etc.?
Training
- Are employees regularly reviewed for training needs?
- Is there a low incidence of customer complaints about poor service by employees?
Communication
- Is the business relatively free of repetitive errors caused by staff who are not sure of their job role?
Motivation
- Are employees regularly involved in expanding the business?
- Are work schedules planned so as to reduce the tedium of the job?
Resignations, Terminations, and Absences
- Are employees made aware of the amount of notice to be given when resigning?
- Are procedures in place to ensure that business tools, keys, etc., are collected prior to an employee's leaving?
Other Matters
- Are all employee records up to date?
- Are all independent contractors carefully scrutinized as to their legal definition?
- Do independent contractors have written agreements on responsibility for workers' compensation and taxes?
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